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Welcome to the official website of SONDERLY TRADE INC (sonderlyinc.com, hereinafter referred to as the "Website"). These Terms of Service govern your rights and obligations when using this Website. Please read them carefully before using this Website. Your use of this Website constitutes acceptance of all terms of these Terms of Service.
1. Scope of Service and Terms of Use
1.1 Service Content
This Website provides services such as displaying, querying information, online ordering, and order tracking for SONDERLY TRADE INC wallet products. We strive to ensure that the product information displayed on the Website (including but not limited to product images, descriptions, prices, and availability) is accurate and complete, but we reserve the right to correct errors due to untimely updates.
1.2 Terms of Use
You must be a natural person, legal person, or other organization with full civil capacity. If you are a minor, you must use this Website under the guidance of your legal guardian.
You agree to comply with the laws and regulations of the European Union and your member state, these Terms of Service, and other rules and policies posted on this Website when using this Website.
2. User Account
2.1 Account Registration
You may choose to register an account on this website for more convenient service. When registering, you must provide true, accurate, and complete information (such as your name, email address, and phone number) and keep your account name and password confidential. You will be solely responsible for any consequences of account theft, information leakage, or other misuse resulting from your failure to properly maintain your account information.
2.2 Account Use and Management
You have the right to use your account to log in to this website and perform operations such as shopping and order tracking. You may not transfer, lend, or share your account with others; you will assume all liability arising from such use.
If you discover any unusual use of your account, please notify us immediately (you may contact us at [email protected]) and we will assist you in taking appropriate action.
2.3 Account Cancellation
You have the right to request account cancellation. After account cancellation, personal information associated with the account will be handled in accordance with our Privacy Policy. However, transaction records, such as orders, generated before account cancellation will still be subject to the relevant provisions.
3. Orders and Transactions
3.1 Order Submission and Confirmation
Your order submitted on this website constitutes an offer to purchase from us. Upon receipt of your order, we will review it based on factors such as inventory availability and order information accuracy. Once the review is completed and your payment is confirmed, the order is considered complete. If your order is not approved, we will promptly notify you and explain the reason, and refund the amount paid (if any).
3.2 Pricing and Payment
Product prices on the website are in Euros and may be adjusted due to promotions, cost fluctuations, and other factors. The specific price is the price displayed on the order page at the time you place your order.
You may pay for your order using any payment method supported by this website (such as credit card, debit card, etc.). During the payment process, you must comply with the regulations of the relevant payment institution. We are not responsible for any order failure due to payment issues, but we will assist you in troubleshooting the issue.
3.3 Order Changes and Cancellations
Before your order is shipped, you can contact our customer service team to request changes to your order information (such as delivery address, contact information, etc.) or cancel your order. If your order has already been shipped, you will be subject to our return and exchange policy.
If we are unable to fulfill your order due to product shortages, system failure, or other reasons, we reserve the right to cancel your order, notify you, and refund all payments made.
4. Intellectual Property
4.1 Ownership
All content on this website, including but not limited to text, images, trademarks, logos, designs, software programs, etc., is the property of SONDERLY TRADE INC or its respective owners and is protected by EU intellectual property laws.
4.2 Restrictions on Use
You may not reproduce, disseminate, modify, display, sell, or use any content on this website for any commercial purpose without our written permission. You may browse and use the content on this website solely for your personal, non-commercial use.
5. Disclaimer
5.1 Accuracy of Information
While we strive to ensure the accuracy of the information on this website, we assume no liability for any loss or damage arising from errors or omissions. You should verify the information on this website at your own risk. 5.2 Website Operation
The operation of this website may be affected by network failures, server problems, force majeure, and other factors, resulting in temporary inaccessibility or limited functionality. We assume no liability for any inconvenience or loss caused to you, but we will strive to restore the website to normal operation as soon as possible.
5.3 Third-Party Links
This website may contain links to third-party websites. These links are provided solely for your convenience. We assume no responsibility for the content, privacy policies, or terms of service of third-party websites. You should comply with their respective terms when accessing third-party websites.
6. Limitation of Liability
To the extent permitted by law, SONDERLY TRADE INC. assumes no liability for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, lost profits, lost data, business interruption, etc.) arising out of the use or inability to use the services on this website, regardless of whether such damages arise out of the use or inability to use this website, any websites linked to this website, or the information contained in any such websites (whether for breach of contract, tortious behavior, negligence, or otherwise).
7. Modification and Termination of Terms
7.1 Modification of Terms
We reserve the right to modify these Terms of Service based on business developments, changes in laws and regulations, and other circumstances. Modified terms will be posted on this website and will take effect from the date of posting. Your continued use of this website will be deemed your acceptance of the modified terms.
7.2 Termination of Service
You may stop using this website at any time.
If you violate these Terms of Service or applicable laws and regulations, we reserve the right to suspend or terminate our service to you without incurring any liability.
8. Applicable Law and Dispute Resolution
8.1 Applicable Law
These Terms of Service shall be governed by EU law and the laws of the Member State in which you reside.
8.2 Dispute Resolution
Any dispute arising out of or in connection with these Terms of Service shall first be resolved through friendly negotiation. If negotiation fails, either party shall have the right to initiate legal action in a court of competent jurisdiction where SONDERLY TRADE INC is located.
9. Contact Information
If you have any questions or suggestions regarding these Terms of Service, please contact us via the following methods:
Email: [email protected]
We will respond to your inquiries within a reasonable timeframe.